Did I:
-Use “soft” answers to de-escalate tension or anger?
-Use cutting words to tear someone down?
-Use encouraging words to build someone up?
-Say the right thing at the right time to help encourage or support someone?
-Listen and understand before I spoke or answered?
-Communicate wisdom and fairness?
Was I:
-Slow to speak or hasty to express my thoughts?
-Truthful and honest?
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